SortLab
Collections

Scheduling

Configure automated sorting frequency, schedule hour, lookback windows, and new product windows by plan.

Scheduling keeps collection order current without manually clicking Sort Now. SortLab still lets you run manual sorts at any time; scheduling determines the automatic cadence.

Manual vs. Scheduled

ModeHow it worksBest for
ManualYou click Sort Now when you want to apply the latest order.First setup, testing, and one-off updates.
ScheduledSortLab re-sorts automatically at the configured frequency.Active collections that should stay optimized as orders, inventory, and behavior change.

Sort Frequency

SortLab supports four frequency options. Your plan controls which options are available.

FrequencyIntervalPlan availability
1x/dayEvery 24 hoursStarter, Advanced, Enterprise
2x/dayEvery 12 hoursAdvanced, Enterprise
4x/dayEvery 6 hoursAdvanced, Enterprise
HourlyEvery 1 hourEnterprise

Use daily sorting for most stores. Use 2x/day or 4x/day when product performance changes meaningfully inside the day. Use hourly only for high-volume or fast-moving catalogs where intraday changes matter.

Schedule Hour

The schedule hour is stored in UTC. For daily sorting, it is the hour the sort runs. For multiple daily sorts, it is the anchor hour for the repeating interval.

Example: if a collection is set to 4x/day and the schedule hour is 04:00 UTC, SortLab runs around 04:00, 10:00, 16:00, and 22:00 UTC.

Pick a low-traffic hour for the store's primary customer base when possible.

Lookback Window

The lookback window controls how far back SortLab reads performance data for strategy scoring.

WindowUse it when
7 daysYou need fast reaction to trends, promotions, or volatile inventory.
30 daysYou want the default balance of recency and stability.
60 daysYou need more data for slower sales cycles or less frequent purchases.
90 daysYou want the most stable quarter-length view on Enterprise.

Plan limits:

PlanMaximum strategy lookbackMaximum analytics window
Starter30 days30 days
Advanced60 days60 days
Enterprise90 days90 days

New Product Window

The new product window controls how long a product counts as new for Boost new products.

WindowBest for
7 daysWeekly drops and fast-moving launches.
14 daysShort seasonal launches.
30 daysDefault for most new strategies.
60 daysSlower catalogs where new products need more time to be discovered.

Scheduling Best Practices

  1. Start daily. Most stores get the benefit of fresh ranking without unnecessary churn.
  2. Match frequency to data velocity. Higher frequency helps only when orders, inventory, or behavior change often enough.
  3. Avoid overreacting. A 7-day lookback can be useful for trends, but a 30-day window is a better baseline for many stores.
  4. Review after changes. Let a strategy run for at least 7 to 14 days before judging ordinary performance.
  5. Use A/B tests for important changes. Testing is stronger than comparing before-and-after charts when the decision matters.

What Happens on Downgrade

If a plan changes, SortLab preserves the configuration but enforces the new plan's limits. Collections can fall back to the highest available frequency, longer lookback windows can become unavailable, and collections beyond the new active limit can be paused.

Next Steps

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